Privacy Policy

Eco Pallet Pvt Ltd. (“Company” or “We”) respects your privacy, and we are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.ecopallet.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to the information we collect:

  • On this Website; and
  • email, text, and other electronic messages between you and this Website or between you and us.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party;
  • Publicly available information;
  • Data that has been deidentified or aggregated; or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under the age of 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use the Website or provide any information on this Website or through any of its features about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please get in touch with us at admin@ecopallet.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified. This may include:
    • name,
    • postal address,
    • email address,
    • telephone number,
    • Employment information;
    • or other personal information that we collect or other identifiers by which you may be contacted online or offline “personal information”);
    • That is about you but individually does not identify you; and/or
    • About your internet connection, the equipment you use to access our Website, and usage details.
  • We collect this information:
    • Directly from you when you provide it to us.
    • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. See, Our Cookie Policy.

Information You Provide to Us 

The information we collect on or through our Website may include the following:

  • Information that you provide by filling in forms on our Website. This includes information provided when registering to use our Website or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses) if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may or may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This helps us to improve our Website and to deliver better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser or with the cookie manager. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser or cookie manager setting to refuse cookies, our system will issue cookies when you direct your browser to our Website. See our Cookie Policy for more information.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or together with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties tracking technologies or how they may be used. You should contact the responsible provider directly if you have questions about an advertisement or other targeted content. For information about how to opt-out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us by either creating an account with us or through electronic delivery, including any personal information:

  • To present our Website and its contents to you, including providing personalized content that is relevant to you, and for research and analysis to improve our Website, products, and services.
  • To provide you with information, products, support, or services you request from us, including responding to your inquiries.
  • To process your requests, purchases, transactions, and payments and to prevent transactional fraud.
  • To help maintain the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. See Choices About How We Use and Disclose Your Information for more information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information without your consent, if you click on or interact with an advertisement, the advertiser may assume that you meet its target criteria. We will not use your personal information for a materially different, unrelated, or incompatible purpose for which it was collected without your consent.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect, or you provide, as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Eco Pallet’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Eco Pallet about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply our terms of use https://www.ecopallet.com and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Eco Pallet, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may be inaccessible or not properly functioning.
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email with your request to admin@ecopallet.com If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also email us at admin@ecopallet.com to request access to, correct or delete any personal information you have provided to us. We cannot delete your personal information except by deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide is stored on our secure servers behind firewalls.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. Any user of the Website may view the information you share in public areas.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for any results of circumventing any privacy settings or security measures on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active, and deliverable email address for you and for periodically visiting our Website and this privacy policy to check for any changes.

Applicable Law

You agree that this Privacy Policy and any security measures that we may take to secure Personal Information (as defined under the Information Technology Act, 2000 (“IT Act“) and the rules made thereunder) or Sensitive Personal Data or Information (as defined under the IT Act and the rules made thereunder) on the Website, constitutes reasonable security practices and procedures under section 43A of the IT Act and accordingly, the rules of the Central Government in this regard shall not apply.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

admin@ecopallet.com

FAQs

How is an EcoLife™ Pallet different from normal wood pallets?

Our EcoLife™ Pallet utilizes a one of a kind, patent pending spray technology that once applied creates a stronger more durable surface than that of a plain wooden pallet.

What is the shelf life of EcoX™ Pallets?

With regular use our pallets are built to last upwards of a maximum of 15 years and a minimum of 5-7 under normal conditions.

Are the pallets prone to contamination?

The EcoAir™ and EcoLife™ pallets are both hermatically sealed resulting in a surface that is non-porous as well as water, chemical, and bacteria resistant.

What is the technology used on the EcoX™ pallet?

Our patent pending spray technology has been developed with multiple benefits for both the pallet’s structure and the user.

Is the patent pending spray material non-toxic?

Yes! All testing data is available upon your request.

How is the EcoLife™ pallet sustainable?

EcoLife™ pallets eliminate the need for the cutting of new trees as they are created from upcycled wood and can be recycled themselves. The quality of the pallet ensures that each can also be reused and repaired. Once our patent pending spray is applied to the wood it becomes 10X’s stronger and more durable and therefore longer lasting. The CO2 emission in comparison to a typical chemically treated wood and hard plastic pallets is virtually zero. It releases no CO2 or other harmful gasses during its manufacturing process or lifetime. It is also free from solvents, contains no plasticizers or PFAS, and contains no volatile organic compounds. Also no materials from this particular pallet end up in a landfill.

Are your pallets biodegradable?

The EcoLife™ pallet in particular is a pallet with a circular economy, which means that this particular pallet does not have waste that ends up in a landfill. During the production of the EcoLife™ Pallet, we use renewable sources and ensure waste production is minimized. “Reuse, reduce, recycle and repair” are the words we live by. This pallet happily never needs to be sent to a landfill.

Plastic pallets are also recyclable too, so what’s the difference?

Plastic accounts for 3.4% of global greenhouse gas emissions and globally only 9% of plastics are able to be recycled. Eco Pallet is responsible for recycling its materials and helps ensure a greener planet.

How can I recycle my EcoAir™ pallets?

The two best methods are through re-creating the original EPS by heating and reforming or by simply re-purposing the material into other products.

Still have questions?

Contact us to get all of your questions answered.